buyAso Refund Policy
buyAso, we are committed to providing top-notch app marketing services that meet your needs and expectations. If, for any reason, you are not satisfied with our services, our refund policy is here to ensure a fair and transparent process.
Eligibility for Refund:
- Service Dissatisfaction: If you are dissatisfied with our services, you must contact us within 14 days of the initial purchase date to be eligible for a refund.
- Service Not Rendered: If a service you paid for has not been rendered or started within the agreed timeframe, you may request a refund.
- Errors in Billing: If you notice any errors in billing or have been charged incorrectly, please contact us immediately for a correction and potential refund.
Non-Refundable Items:
- Completed Services: Once a service has been completed and delivered as per the agreed terms, it is non-refundable.
- Partially Completed Services: If a service has been partially completed, a partial refund may be considered based on the extent of work completed.
- Customized Services: Services that have been customized to your specific requirements are generally non-refundable unless there is a significant issue with the quality or delivery.
Refund Process:
- Request Submission: To request a refund, please contact our customer support team at support@buyaso.com with your order details and the reason for the refund request.
- Review and Approval: Our team will review your request and notify you of the approval or rejection of your refund within 5 business days.
- Refund Issuance: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
Contact Us:
If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer support team. We are here to help and ensure your experience with buyAso is positive and satisfactory.